Effective Date: June 11, 2024

At ("we," "us," or "our"), your privacy is of utmost importance. This Privacy Policy explains how we collect, use, and protect your information when you opt-in to receive SMS messages from us through our 10-digit long code (10DLC) messaging service. By opting into our SMS messaging service, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

When you opt-in to our SMS messaging service, we may collect the following information:

- Mobile Phone Number: We may collect your mobile phone number to send you text messages.

- Consent to Receive SMS Messages: We record your explicit consent to receive SMS messages from us.

- Message Content: We may collect the content of any messages you send or receive through our SMS communications to provide support or improve our services.

- Usage Data: We may collect information on how our SMS service is accessed and used, such as message delivery status and timestamps.

2. How We Use Your Information

We use the information we collect to:

- Deliver SMS Messages: To send you updates, alerts, announcements, promotional content, or other relevant messages related to 's services, as agreed upon during your opt-in.

- Provide Customer Support: To respond to your inquiries and provide assistance related to our SMS services.

- Improve Our Services: To analyze and improve the effectiveness of our SMS communications and overall services.

- Comply with Legal and Regulatory Requirements: To ensure compliance with applicable laws, regulations, and industry guidelines for SMS messaging.

3. Data Sharing and Disclosure

We do not sell, rent, or share your mobile information, including text messaging originator opt-in data and consent, with third parties or affiliates for marketing or promotional purposes. We may share your information only in the following limited circumstances:

- Service Providers: We may share your data with third-party service providers who assist us in operating our SMS messaging platform and delivering messages. These providers are contractually obligated to keep your information confidential and use it only for the services they provide to us.

- Legal Requirements: We may disclose your information if required to do so by law, regulation, or legal process (e.g., a court order or government request).

- Protection of Rights: To protect our rights, privacy, safety, or property, or that of our users or the public.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except for aggregators and providers of the text message services solely for the purpose of message delivery.

4. Data Protection Measures

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

- Restricting access to user data to authorized personnel only.

- Utilizing secure transmission protocols and encryption where appropriate.

- Conducting regular reviews of our data handling practices.

However, no method of transmission over the internet or mobile networks is completely secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

You have the following choices regarding our SMS messaging service:

- Opt-Out: You can opt out of receiving SMS messages from us at any time by replying "STOP" to any message you receive from our number. You will receive a confirmation message that you have been unsubscribed, and no further messages will be sent unless you explicitly opt back in.

- Help: If you need assistance or more information, reply "HELP" to any message you receive from us, or contact us directly using the contact information provided below.

- Access & Updates: If you need to update your contact information or preferences, please contact us directly.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. In case of any changes, you will be notified and the changes will be posted on this page which will take effect as of the "Effective Date" stated at the top of the policy. We encourage you to review this Privacy Policy periodically.

7. Contact Us

If you have any questions about this Privacy Policy or our SMS messaging practices, please contact us at: | 616-612-2371 | [email protected]